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full time IT Support Engineer

at MicroSourcing Philippines Inc. in Quezon City

Responsibilities:

He or she will be responsible for the following:

  • Perform first-level IT support-related activities on issues regarding the use of computer hardware and software, telephony and network devices for Microsourcing and its clients;
  • Perform timely escalation of pending support-related issues to various Microsourcing departments for further analysis and resolution;
  • Performs other duties within areas of expertise as requested.

Requirements

  • Graduate of Bachelor Degree on Information Technology, Computer Science or Engineering-related courses with formal trainings (Cisco Cert, MCSA, etc)
  • At least 1-3 years of solid work experience on a Helpdesk or Technical Support capacity
  • Highly knowledgeable with MS Systems Administration particularly with Windows Server 2003 / 2008 Directory Services
  • With experience in using MS Servers, Database systems, Office systems, Call management, VoIP applications/systems
  • Proficiency in CISCO IOS and CISCO Switches troubleshooting
  • Linux/UNIX and ITIL is a plus
  • Troubleshooting skills on computer hardware, computer software, wired and wireless network and communication devices (WAN/LAN/Server/Desktop Support)
  • Excellent understanding of the English language (oral and written)

The job package consists of:

  • Base Salary: Php 25,000 depending on skill, level and experience.
  • Free MediCard coverage.
  • Free drinks and other beverages

On top of these, MicroSourcing offers you the chance to work in a professional, international, and fun working environment where you will get the chance to meet and work with people from different parts of the world.

For questions please call (02)338-0001 and ask to be connected to the Recruitment Department.
You may also submit your resume personally at our office:

9th floor eCommerce Plaza Building
Eastwood City Cyberpark, 1110
Bagumbayan, Quezon City


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Published at 07-10-2009
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