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full time Spanish Support Analyst~ Davao City

at J-K Network Services in Davao

Company Profile: This is an IT/Outsourcing company that offer services in over 35 languages for Customer Service, Technical Support, Content Moderation, Virtual Assistant, Network Operations Centre, Document Processing, Data Research Services, Risk Compliance and Know Your Customer Services.

Position: Spanish Support Analyst
Industry: IT/BPO Company
Location: Davao City
Salary: Negotiable
Schedule: Shifting

Benefits:
• Attendance Bonus
• Performance Bonus
• Meal Allowances
• Project Initiated Incentives
• HMO

Requirements:
• Preferably Native or Near Native Spanish Speaker
• Proficient in both Spanish and English
• At least Sr. High School graduate
• Experience in Customer Service is a big plus
• Willing to work in Davao City

Responsibilities:
• Responsible in verifying the account information of the client
• Provide solution to client problems
• Prepare quality reports of transaction
• Responsible in sustaining quality feedback and coaching sessions with CSR
• Develop and, implements trainings to improve the system
• Handle quality check and file report to the management

Recruitment Process:
• Paper Screening
• HR Interview
• Language Assessment
• Final Interview
• Job Offer

HOW TO APPLY:
Please send your resume to: jk.eurasia@gmail.com

Mobile: (+ 63) 936 973 4185
Sun/Smart: 09426682269
Skype: jkrecruit or live:jknetwork1
WhatsApp/Viber: (+ 63) 936 973 4185
LINE: genrou_team or jknetworkteam
Look for: Ms. Scarlet

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Published at 25-02-2019
Viewed: 44 times