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full time Japanese Technical Support Specialist in Pasig | Day shift Schedule

at J-K Network Services in Pasig City

Company Profile: This is a shared service of an American company specializing in providing marketing statistics related to healthcare information and technologies

Position: Japanese Technical Support Analyst
Location: Ortigas, Pasig City
Industry: Shared Services (Healthcare Statistics)
Salary: P 70,000 - P 75,000
Schedule: Dayshift

Benefits:
• Rice Allowance
• Clothing Allowance
• Leave Encashment
• Medicine Reimbursement
• Health Card with 3 (maximum) dependents
• Life Insurance
• 13th Month Pay
• VISA Processing

Responsibilities:
• Responsible for providing Customer/Technical support services to customers.
• Responsible in taking all necessary steps to ensure customer satisfaction at the end of the service.
• Responsible in accommodating issues reported by customers and resolve or escalate to the appropriate department.
• Responsible for creating and submitting detailed records.
• Maintains call information in records using software.
Requirements:
• Native Japanese or someone with Native level of proficiency
• At least Sr. High School graduate or 2 years in college
• Customer Service/ Technical Support experience is a plus
• Knowledge in using Microsoft Office applications

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How to Apply:
• Please send your updated resume to Ms. Amika through this email japanese.hrcareers@gmail.com
• Contact us:
Globe: (+ 63) 917-174-1233
Sun: (+63) 932-461-0812
Landline: (02) 245-2829
(Skype ID): live:jknetworkjobs
(LINE ID): j-k_jpteam
Don’t forget to refer your friends! We give referral bonus for every successful hire.
We also give FREE BILINGUAL CAREER CONSULTATION! Please check the link below: https://goo.gl/T6P2Tq

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Published at 12-07-2019
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