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full time URGENT OPENING: Spanish Service Desk Representative – Taguig City

at J-K Network Services (Anywhere)

Company Profile: A BPO Company that employs more than 5000 employees and operating in 5 countries. They specialized in Digital Marketing, Call Centers, Financial, Pharmaceutical, Technology Marketing, etc.

Position: Spanish Service Desk Representative
Industry: BPO Company
Location: Taguig City
Salary: PHP 60,000 - 70,000

BENEFITS:
• Government Mandated benefits
• 15% night differential
• OT & Holiday Pay (If applicable)
• Open for work from home
• 13th month pay
• Group Life Insurance
• HMO

Requirements:

• Preferably Filipino who is fluent in Spanish language
• Completed at least 2 years in college or SHS graduate
• Amenable to work in shifting schedule
• Preferably with work experience as Bilingual Spanish
• With Customer Service & Technical Support experience

Responsibilities:

• Identifying customer needs, answering questions and providing solutions/alternatives to issues
• Provide customer assistance by troubleshooting technical inquiries
• Assist and guide customers for any technical processes
• Answer questions through call, email and chat
• Follow the company’s standard processes and procedures

Recruitment Process:

• Resume Screening
• Online Registration
• Behavioral Interview
• Online Exam
• Hiring Manager
• Spanish Language Assessment

HOW TO APPLY:
Please send your resume to: jkrecruit@jp-network-e.com

Mobile: 09368066251
Skype: jkrecruit
Look for: Ms. Yam

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Published at 22-05-2020
Viewed: 18 times