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Business Analyst
at Pointwest in Quezon City
Responsibilities
o Develop Client & Member Service Book of Business, Product and Maintenance eService
o Delivery Functional Requirements for Program and Product implementations, from Analysis to Construction Phases
o Partner with Business areas impacted by all initiatives to complete FRD processes
o Posses a working knowledge of eSD (pharmacy, client and member) WEB, POS, Client Profile, Eligibility, Pharmacy Systems, NRX, MAR,TMW, Alpha, QRX, etc and other applications supporting cross functional operation initiatives
o Assist in User Interface Designs, Technical Design Documents and Quality Assurance Test Conditions
o Work with Ops Tech training staff to outline communication materials associated with program / product launch and provide support post implementation
o Partner closely with Quality Assurance on development of test cases, and be able to crosswalk functional specifications with test scenarios, and be in position to sign-off on risks, and final status of implementation
o Perform Production Checkout for Monthly and Mid-Month releases
o Triage tickets on systemic and operational issues of the e Service Delivery application.
o Implement and test Client & Member Service Book of Business, Product and Maintenance Benefits At A Glance Requirements for Program and Product implementations, from Analysis to production
o Posses a working knowledge of eSD (pharmacy, client and member) WEB, Client Profile, Eligibility,
o Analyze, Develop, Implement and Test Co-payment Messaging
o Research and Support, document and update Benefits At A Glance/ Benefit Highlights ticket process, attend release and reliability calls when necessary
o Maintain Messaging tools and files by providing support for development upgrades and testing
o Support the release management process by attending and/or supporting process and meetings as well as creating LOEs running reports and correspondence with requestors of messaging
o Partner closely with various Development Teams on requirements, analysis and function design
o Development of project plans, timelines and deliverables with responsibility to ensure these deliverables are satisfied
o Develop and or revise reporting tools to support messaging processes
Technical Requirements:
o Ability to become application Subject Matter Expert
o He/She must have actual real time experience developing functional specifications
o Health care and claims processing is a very big benefit
o Working knowledge of Optimum Trace is required
o Understanding of SDLC process a must
o Self starter that can work on their own in a dynamic environment is required
Basic Qualifications:
o Must have at least 3-4 years experience in estimating or sizing application enhancements, writing functional requirements, working with development, QC and operational teams to ensure the requirements developed are validated and verified before deployment
o Develop Client & Member Service Book of Business, Product and Maintenance eService
o Delivery Functional Requirements for Program and Product implementations, from Analysis to Construction Phases
o Partner with Business areas impacted by all initiatives to complete FRD processes
o Posses a working knowledge of eSD (pharmacy, client and member) WEB, POS, Client Profile, Eligibility, Pharmacy Systems, NRX, MAR,TMW, Alpha, QRX, etc and other applications supporting cross functional operation initiatives
o Assist in User Interface Designs, Technical Design Documents and Quality Assurance Test Conditions
o Work with Ops Tech training staff to outline communication materials associated with program / product launch and provide support post implementation
o Partner closely with Quality Assurance on development of test cases, and be able to crosswalk functional specifications with test scenarios, and be in position to sign-off on risks, and final status of implementation
o Perform Production Checkout for Monthly and Mid-Month releases
o Triage tickets on systemic and operational issues of the e Service Delivery application.
o Implement and test Client & Member Service Book of Business, Product and Maintenance Benefits At A Glance Requirements for Program and Product implementations, from Analysis to production
o Posses a working knowledge of eSD (pharmacy, client and member) WEB, Client Profile, Eligibility,
o Analyze, Develop, Implement and Test Co-payment Messaging
o Research and Support, document and update Benefits At A Glance/ Benefit Highlights ticket process, attend release and reliability calls when necessary
o Maintain Messaging tools and files by providing support for development upgrades and testing
o Support the release management process by attending and/or supporting process and meetings as well as creating LOEs running reports and correspondence with requestors of messaging
o Partner closely with various Development Teams on requirements, analysis and function design
o Development of project plans, timelines and deliverables with responsibility to ensure these deliverables are satisfied
o Develop and or revise reporting tools to support messaging processes
Technical Requirements:
o Ability to become application Subject Matter Expert
o He/She must have actual real time experience developing functional specifications
o Health care and claims processing is a very big benefit
o Working knowledge of Optimum Trace is required
o Understanding of SDLC process a must
o Self starter that can work on their own in a dynamic environment is required
Basic Qualifications:
o Must have at least 3-4 years experience in estimating or sizing application enhancements, writing functional requirements, working with development, QC and operational teams to ensure the requirements developed are validated and verified before deployment
Published at 28-08-2009
Viewed: 433 times
Viewed: 433 times
